INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Rate:

 R200 - R250

Location: 

 Hybrid - Johannesburg

Duration:

12 Months

Job Description:

As a Splunk & App Dynamics Engineer, you will play a critical role in monitoring, analyzing, and optimizing our clients' systems, applications, and infrastructure. You will leverage your expertise in Splunk and App Dynamics to provide valuable insights, troubleshoot issues, and enhance the performance and reliability of our clients' IT environments.

Key Responsibilities:

1. Monitoring and Logging:

• Configure, maintain and extend the capabilities of the Splunk and App Dynamics platforms to collect, index, and analyze log and performance data.
• Create custom alerts, dashboards, and reports to proactively identify and address operational issues. 

2. Performance Optimization:

• Work closely with application and infrastructure teams to ensure optimal performance and resource utilization.
• Identify performance bottlenecks, inefficiencies, and areas for improvement, and implement solutions. 

3. Incident Response:

• Collaborate with incident response teams to provide rapid and effective support during critical incidents.
• Analyse logs and metrics to diagnose issues and provide actionable insights. 

4. Automation:

• Develop and maintain automation scripts and workflows for data collection, analysis, and reporting.
• Implement and optimize alerting and notification processes to enhance incident response. 

5. Documentation and Training:

• Document configurations, best practices, and procedures for Splunk and App Dynamics.
• Train and mentor other team members in the effective use of these tools. 

6. Integration:

• Integrate Splunk and App Dynamics with other monitoring and analytics tools to create a comprehensive solution.
• Collaborate with other engineering teams to ensure a seamless flow of information.
  

Requirements:

• Bachelor's degree in computer science, Information Technology, or a related field (or equivalent work experience).
• A minimum of 5 years’ experience.
• Proven experience as a Splunk and App Dynamics Engineer or a similar role.
• Strong knowledge of Splunk and App Dynamics platforms, including configuration, administration, and optimization.
• Proficiency in scripting and automation (e.g., Python, Shell, PowerShell).
• Understanding of IT infrastructure, systems, and applications.
• Excellent problem-solving skills and the ability to work effectively under pressure.
• Strong communication and collaboration skills to work with cross-functional teams.
• Relevant certifications (e.g., Splunk Certified Power User, Splunk Certified Admin, AppDynamics Certified Administrator) are a plus.

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JOB DESCRIPTION INFORMATION

Job Title:

Product Owner

Business Unit:

CIB TXB

Duration:

12 Months

Work Location:

Team is based in JHB and Cape Town - However open to location .

More about the Area & Team:

We are a diverse, dynamic, self-starting team made up out of mostly senior experts in our fields.

We collaborate internally and with external teams in order to deliver solutions for our customer's complex problems.

More about the project:

The team is responsible for making cross boarder collections by leveraging distributed ledger (Blockchain) and cloud-based (AWS) technologies.

The specific problems that will be addressed by this position involves building out Api’s and potentially getting involved with some UI (Angular) development as well.

At a later stage there will also be a component that involves maintaining and possibly extending smart contracts and integrations with web3, experience not required however beneficial.

Job Description / Responsibilities:

Ideally looking for someone with a product sense, product execution and analytics, leadership, technical know-how, blockchain knowledge and learnability. They need to be adaptable to change.

As a Product Owner, you will play a pivotal role in driving the development and success of IT products within the organization.

You will act as the bridge between business stakeholders and the development team, defining product features, prioritizing tasks, and ensuring that the IT products meet business objectives and user needs. Your expertise will be crucial in delivering high-quality, efficient, and user-friendly IT solutions.

Key Responsibilities:

Product Vision: Define and communicate the long-term vision and goals for IT products, aligning them with the organization's overall strategic objectives.

Stakeholder Engagement: Collaborate with business stakeholders, end-users, and cross-functional teams to gather requirements, understand their needs, and prioritize feature requests.

Product Backlog Management: Create, maintain, and prioritize the product backlog, ensuring it is well-organized and reflects the most valuable and urgent tasks.

User Story Development: Write clear and concise user stories, acceptance criteria, and other relevant documentation to guide the development team.

Release Planning: Collaborate with the development team to plan and prioritize product releases, taking into consideration resource constraints and business priorities.

Sprint Planning: Participate in sprint planning meetings, provide input on sprint goals, and help resolve any questions or issues raised by the development team.

Continuous Improvement: Continuously monitor and evaluate the performance of IT products, gather feedback, and make data-driven decisions to improve product quality and user satisfaction.

Risk Management: Identify and manage risks associated with product development, including technical challenges, resource constraints, and changes in business priorities.

Quality Assurance: Work closely with the QA team to ensure that the product meets quality standards and functional requirements.

Documentation: Maintain up-to-date product documentation, including user guides, release notes, and process flows.

Training and Support: Provide training and support to end-users and internal stakeholders to ensure they can effectively use and benefit from the IT products.

Market Research: Stay informed about industry trends, competitors, and emerging technologies to make informed product decisions.

This Product Owner role is critical for ensuring that IT products align with the organization's strategic goals and meet the needs of both business stakeholders and end-users. The successful candidate will have a blend of technical knowledge, project management skills, and a customer-centric mindset to drive the development of innovative and valuable IT solutions.

Background and experience required:

• 5 years CIB Transactional Banking Experience
• 5 years financial industry experience
• 5 Years Product Owner  experience

Must-have Skills (Mandatory Skills):

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field (Master's degree preferred).
• Proven experience as a Product Owner or similar role in IT product development.
• Strong understanding of agile methodologies, such as Scrum and Kanban.
• Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders.
• Analytical mindset and the ability to make data-driven decisions.
• Strong problem-solving skills and attention to detail.
• Familiarity with project management tools and software development methodologies.
• Knowledge of IT infrastructure, software development processes, and technology trends.
• Agile or Scrum certification.
• Blockchain (DLT) knowledge.
• FX or digital asset knowledge.
• Must have financial services experience.

Beneficial Skills (Desired Skills):

• Blockchain (DLT) knowledge
• FX or digital asset knowledge.

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Power BI Developer

Duration:

6 months renewable

Work Location:

Bryanston, Gauteng (Hybrid)

Requirement:

We are seeking an experienced Power BI Developer to join our team and contribute to the development and implementation of a Power BI solution on the Azure platform. As a Power BI Developer, you will play a crucial role in designing, developing, and maintaining Power BI reports, dashboards, and data visualizations to enable data-driven decision-making. Your expertise in Power BI development, data modelling, data integration, and data visualization will be essential in creating insightful and user-friendly reports and dashboards.

Job Description / Responsibilities:

• Collaborate with stakeholders, including business users and senior developers, to gather requirements and translate them into effective Power BI reports and dashboards.
• Develop and maintain Power BI reports, dashboards, and data visualizations using Power BI Desktop and Power BI Service.
• Design and implement data models using Power BI Desktop, ensuring optimal data organization and relationships for efficient reporting.
• Create and optimize DAX (Data Analysis Expressions) queries and calculations to support complex data transformations and aggregations in Power BI.
• Extract, transform, and load data from various data sources into Power BI using Power Query or other data integration techniques.
• Collaborate with data engineers to ensure data quality, accuracy, and availability for Power BI reporting.
• Apply data visualization best practices to create visually appealing and user-friendly reports and dashboards.
• Incorporate advanced analytics features, such as forecasting, clustering, or custom R/Python scripts, into Power BI reports to provide deeper insights.
• Perform data analysis and exploration to identify trends, patterns, and key insights for business users.
• Monitor and optimize the performance of Power BI reports and dashboards to ensure efficient data loading and responsiveness.
• Stay updated with the latest Power BI features, updates, and industry trends to leverage new capabilities and enhance the Power BI solution.
• Provide guidance and support to junior Power BI developers, reviewing their work and providing constructive feedback
  

Background and experience required:

• Years of Experience
• Industry Experience

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• 4-7 years of experience in Power BI development and data visualization.
• Strong proficiency in Power BI Desktop and Power BI Service.
• Experience in data modelling and designing efficient data structures for reporting.
• Proficiency in DAX (Data Analysis Expressions) for creating complex calculations and measures.
• Knowledge of data integration techniques and experience in extracting, transforming, and loading data into Power BI using Power Query or other methods.
• Familiarity with data visualization best practices and the ability to create visually appealing and intuitive reports and dashboards.
• Basic understanding of data warehousing concepts and SQL for querying and manipulating data.
• Familiarity with Azure services, particularly Azure Data Lake Storage and Azure SQL Database.
• Experience in advanced analytics and incorporating R/Python scripts into Power BI reports is a plus.
• Strong analytical and problem-solving skills to understand complex business requirements and translate them into effective Power BI solutions
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Previous experience in mentoring or providing guidance to junior developers is a plus  
  

Must-have Skills (Mandatory Skills):

List of Tools:

• Power BI Desktop
• Power BI Service
• Power Query
• DAX (Data Analysis Expressions)
• SQL (for data querying and manipulation)
• Azure Data Lake Storage(optional)
• Azure SQL Database
• R/Python (for advanced analytics, optional)
  

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

ServiceNow Architect

Duration:

12 months, with possible extension

Work Location:

Hybrid, mostly remote (Suitable candidate will need to travel to KZN for 1 week a month)

Client Overview:

We are seeking a skilled and experienced ServiceNow Implementation Architect for our client in the manufacturing/consumer goods industry. As part of the Business Enablement Portfolio Program (BEP), you will play a pivotal role in managing the implementation of the ServiceNow (SNOW) platform, which is a critical component of the ongoing digital transformation initiatives, which include:

· SAP S/4hana.

· SuccessFactors.

· SDWAN Infrastructure.

· SNOW

Position Overview:

Reporting to the Business Enablement Program Lead, the ServiceNow Implementation Project Manager will be responsible for overseeing the end-to-end implementation of the ServiceNow ITSM module. This role requires strong project management skills, a deep understanding of IT service management processes, and the ability to collaborate effectively with cross-functional teams and external implementation partners.

Objective:

Provide IT Solution Architect services for projects assigned to the Service Provider as fully set out in this Statement of Work.

Provide IT Solution Architect services/expertise for the design and implementation of SNOW, owning the design, integration, functional designs, engagements, and requisite solution changes to accommodate the new integration flows in accordance with industry accepted standards and principles.

Key Responsibilities:

• Project Management: Lead the implementation of the ServiceNow ITSM module, ensuring successful project delivery within scope, timeline, and budget. Utilize the ServiceNow Implementation Methodology (SIM) to drive consistency and standardization in project execution.
• Stakeholder Collaboration: Collaborate with internal stakeholders, business leaders, and cross-functional teams to gather requirements, define project scope, and ensure alignment with the client's digital transformation objectives.
• Vendor Partnership: Work closely with the selected SNOW implementation partner to ensure seamless coordination, effective communication, and timely project execution. Manage vendor relationships and deliverables.
• Change Management: Develop and implement change management strategies to facilitate a smooth transition from the existing BMC Remedy system to the ServiceNow platform. Drive user adoption and engagement across all countries and operating sites.
• Process Mapping: Conduct thorough process scope analysis to define high-level processes and functionalities within the SNOW implementation, including Incident Management, Problem Management, Change Management, Service Request, Asset Management, Configuration Management, and more.
• Application Scope: Oversee the implementation of the ServiceNow ITSM Application, ensuring alignment with IT service management processes and strategic goals.
• Risk Management: Identify potential risks and challenges associated with the implementation, and develop effective mitigation strategies. Monitor project progress and address issues in a timely manner.
• Quality Assurance: Ensure the quality and reliability of the ServiceNow implementation by adhering to best practices, standardized workflows, and industry standards. Conduct regular reviews and quality checks.
  

Qualifications and Skills:

• Bachelor's degree in Business, Information Technology, or related field. Master's degree is a plus.
• Proven experience in leading and managing complex IT projects, with a specific focus on ServiceNow implementations.
• Architecture Accrediation.
• Familiarity with ServiceNow platforms and methodologies, particularly the ServiceNow Implementation Methodology (SIM).
• Strong understanding of IT service management processes, including Incident Management, Problem Management, Change Management, and more.
• Excellent project management skills, including scope management, timeline adherence, and budget control.
• Exceptional stakeholder management and communication skills.
• Vendor management experience and the ability to drive successful partnerships.
• Change management and user adoption expertise within IT implementations.
• Problem-solving aptitude and analytical thinking.
• A proactive approach to identifying and addressing risks.
• Project management certification (PMP, PRINCE2, or equivalent) is advantageous.

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Duration:

 6 Months (Renewable)

Profile:

In general, the Service Assurance Voice Specialist:

• Understands how his or her specific technology fits in with the overall Service and Service Lifecycle
• Must be an effective communicator
• Knows how to ‘get things done
• Has knowledge of Vodacom and IT Infrastructure within his or her department to understand and analyse the data produced by the different monitoring systems. 
  

Responsibilities: 

• Responsible for supporting VOIP products and services
• To provide a high-level, high-quality service to Vodacom Business corporate clients, in the Customer Services Operations Centre [CSOC]
• Reporting of all incidents to relevant parties
• Liaising with Client on all Hosting related events and fault resolutions
• Fault Management update on Siebel SRM
• Client update and follow up until incident closure: Complete understanding of ITIL practices
• Cross collaboration with all levels within the Organization
• Provide Support
• Reporting of all incidents to relevant parties
• Liaising with client on all network events and fault resolutions
• Fault Management update on Siebel SRM
• Client update and follow up until incident closure – complete understanding of Incident/Problem/Change Management (ITIL Processes)
• Cross Collaboration with all levels with the Organization.

Required certification/skills:

• The resources must have a minimum of 5years experience in the Internet Service Provider and/or Telecommunications industry.
• IT Diploma or Bachelor Degree: Information Technology, or
• Cisco Certified Network Administrator
• ITIL foundation certification (advantage but not a prerequisite) 
  

Job Title:

QA Engineer (Automation)

Duration:

12 Months

Work Location:

Team is based in Cape Town (Remote role)

Job Description:

• Define and implement test automation strategy including roadmap, tools, framework & approach.
• Implement, maintain and improve test automation frameworks
• Actively work with development and infrastructure teams for integrating test automation as an integral part of Continuous delivery pipeline
• Provide leadership, guidance, training and mentoring to implement test automation within the Mobile Team
• Pro-actively seek to make continuous improvements to test coverage, execution and automation
• Evaluate, select and formulate best usage of test automation tools for different purposes.
• Conduct manual functional testing on the system
• Implement the current API Automation Framework within the project

Requirements:

• Automation using our bespoke xUnit API framework, as well as our bespoke C# Selenium Front End Automation framework.
• Proven experience in defining and operationalization of test automation strategy.
• Proven experience in creating and implementing test automation frameworks for large-scale systems in agile development environment.
• Hands-on test automation experience, in a professional software development environment
• In-depth knowledge of a variety of testing techniques and methodologies
• A solid understanding of test-driven development, continuous integration, continuous delivery both in principle and in practice
• Expertise of agile and waterfall testing methodologies
• Experience in both Unit and Integration testing needs with exposure to data virtualization tools.
• Experience in several test automation frameworks, e.g., Selenium, Appium, xUnit
• Experience with Report Portal for reporting purposes
• Demonstrated experience developing high quality test strategies and test execution specific focus on API testing.
• Ability to create good acceptance and integration test automation scripts and integrate with Continuous integration and code coverage tools to ensure 80% or higher code coverage.
• Excellent organization, communication, and interpersonal skills
• Strong analytical and problem-solving skills with the ability to work in an unstructured, fast-paced environment.

• Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication, and proven leadership skills - with the ability to lead multiple test paths simultaneously.

Technical skills and experience required:

• Manual testing 3-5 years
• Automation testing 3-5 years
• API – 3- 5 years’ experience
• Understand coding C# -3-5 years
• Java experience 3-5 years
• Selenium - 3 - 5 years

Pre- screening question:

• Has the candidate worked with multiple programing languages i.e. C#, Java, Python, etc.

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Duration:

 6 Months (Renewable)

Profile:

In general, the Service Assurance Voice Specialist:

• Understands how his or her specific technology fits in with the overall Service and Service Lifecycle
• Must be an effective communicator
• Knows how to ‘get things done
• Has knowledge of Vodacom and IT Infrastructure within his or her department to understand and analyse the data produced by the different monitoring systems. 
  

Responsibilities: 

• Responsible for supporting servers, both virtual and physical, hosted email services
• To provide a high-level, high-quality service assurance role to Vodacom Business corporate clients, in the Customer Services Operations Centre [CSOC]
• Support Hosting technical aspects of a Converged Network infrastructure, including Virtual and Physical Hosting services
• Reporting of all incidents to relevant parties
• Liaising with Client on all Hosting related events and fault resolutions
• Fault Management update on Siebel SRM
• Client update and follow up until incident closure: Complete understanding of ITIL practices
• Cross collaboration with all levels within the Organization
• Provide Support
• Understanding of IP/GSM/Telecommunications/ICT Industry
• Hosting technologies
• Hosted solutions, virtual and physical
• Understanding of Networking
• Understanding of Security technologies 
  

Required certification/skills:

• The resources must have a minimum of 5years experience in the Internet Service Provider and/or Telecommunications industry.
• IT Diploma or Bachelor Degree: Information Technology, or
• Microsoft certification (MCSE/A)
• ITIL foundation certification (advantage but not a prerequisite)
• AWS and Assure Qualifications and Certifications  
  

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Business Analyst

Duration:

12 months + potential to extend

Budget:

R600-R650

Work Location:

Hybrid – Absa Towers

Detailed Deliverables/ Outputs expected of the successful candidate:

·       Deliver Workstream planning: Feeding into the master Project Plan

·       Validate requirements and work with business and testing team to deliver test scenarios and test cases

·       User Stories (Ensure business requirements are captured correctly).

·       Facilitate Gap analysis session: Arising from stakeholder engagements (internal and external)

·       Engage stakeholders: manage business queries and obtain necessary sign off / approvals

·       Report progress per week to the program.

Detailed Competencies required for this role:

·       Good communication and writing skills

·       Good understanding of the Stockbroking/Investments business for South African market and provide valuable inputs wherever necessary

·       Critical analysis and problem solving ability

·       Eliciting requirements during workshops and facilitate business

·       Ability to script Business / Solution Requirement documents

·       End user support – Bridging the requirements gaps and co-ordinate with multiple stakeholders

·       Validate requirement and work closely with business and testing team. Perform and support testing (SIT / UAT)

·       Self-driven and proactive thinking.

·       Ability to deliver in high-pressure environment

Job Title:

Mobile QA Engineer

Duration:

12 Months

Work Location:

Cape Town based role

Job Description:

• Define and implement test automation strategy including roadmap, tools, framework & approach.
• Implement, maintain, and improve test automation frameworks.
• Actively work with development and infrastructure teams for integrating test automation as an integral part of Continuous delivery pipeline
• Provide leadership, guidance, training and mentoring to implement test automation within the Mobile Team
• Pro-actively seek to make continuous improvements to test coverage, execution, and automation.
• Evaluate, select, and formulate best usage of test automation tools for different purposes.
• Conduct manual functional testing of the Mobile App

Our Solution:

• Build up the automation test Framework.

Requirements:

• Automation using Appium for iOS and Android platforms.
• Appium for automating Mobile Apps
• Proven experience in defining and operationalization of test automation strategy.
• Proven experience in creating and implementing test automation frameworks for large-scale systems in agile development environment.
• Hands-on test automation experience, in a professional software development environment
• In-depth knowledge of a variety of testing techniques and methodologies
• A solid understanding of test-driven development, continuous integration, continuous delivery both in principle and in practice
• Expertise of agile and waterfall testing methodologies
• Experience in both Unit and Integration testing needs with exposure to data virtualization tools.
• Experience in several test automation frameworks, e.g., Selenium, Appium
• Experience with Report Portal for reporting purposes
• Demonstrated experience developing high quality test strategies and test execution specific focus on cross browser/OS and cross device testing.
• Ability to create good acceptance and integration test automation scripts and integrate with Continuous integration and code coverage tools to ensure 80% or higher code coverage.
• Excellent organization, communication, and interpersonal skills
• Strong analytical and problem-solving skills with the ability to work in an unstructured, fast-paced environment.
• Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication, and proven leadership skills - with the ability to lead multiple test paths simultaneously.

Technical skills and experience required:

• Manual testing 3-5 years
•  Automation testing 3-5 years
• Appium – 3- 5 years’ experience
• Understand coding C# -3-5 years.
• Selenium - 3- 5years
• Java experience 3-5 years

Beneficial skills

• Creating a bespoke automation framework

Applicant Questions

1. Has the candidate worked with multiple programing languages i.e. C#, Java, Python, etc. 
2. Has the candidate built their own test automation framework from scratch. Not only using a licensed test automation tool or just scripting test cases using an existing framework in the company.
3. Has the candidate used version control, repository, and branching strategy tools like GitHub
4. Has the candidate worked in both manual and automation testing
5. Has the candidate worked with mobile automation in both/either android or IOS

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Project Manager (Mid-Senior)

Duration:

Permanent

Work Location:

Pro Tech Offices (Paulshof)

Job Description:

• We are looking for a highly skilled and organized ERP Implementation Project Facilitator/Administrator to oversee all aspects of our ERP implementation projects.
• The successful candidate will play a pivotal role in gathering project requirements, creating detailed proposals, and ensuring the smooth execution of ERP implementations.
• This role requires a strong blend of project management skills, technical knowledge, and client communication abilities.

Key Responsibilities:

• Requirements Gathering: Collaborate with clients and internal stakeholders to gather detailed requirements for ERP implementations, understanding their business processes and needs.
• Proposal Development: Create comprehensive project proposals, including scope, timelines, resources, and cost estimates, tailored to each client's specific requirements.
• Project Planning: Develop and maintain project plans, outlining tasks, timelines, and dependencies for successful ERP implementations.
• Team Coordination: Act as a liaison between the client and internal development teams, ensuring clear communication and alignment throughout the project.
• Resource Management: Allocate and manage resources, including developers, consultants, and other personnel, to meet project objectives.
• Quality Assurance: Implement quality control measures to ensure that the ERP implementation meets or exceeds client expectations.
• Client Relationship Management: Maintain strong client relationships, providing regular project updates, addressing concerns, and ensuring client satisfaction.
• Issue Resolution: Identify and address project issues and roadblocks promptly to keep the project on track.
• Documentation: Maintain detailed project documentation, including project plans, status reports, and change requests.
• Training: Provide training and support to clients and end-users during and after the ERP implementation.
• Odoo ERP knowledge (advantage) 
  

Qualifications:

• Bachelor's degree in Business, Information Technology, or a related field.
• Proven experience in project management and ERP implementation.
• Strong understanding of ERP and its modules.
• Excellent communication and interpersonal skills.
• Exceptional problem-solving and organizational abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Certification in project management (e.g., PMP) is a plus.
• Familiarity with ERP software solutions and business processes is advantageous.
• If you are a motivated individual with a passion for delivering successful ERP implementations and enjoy working in a dynamic team environment, we encourage you to apply.

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Software Developer

Position Reporting to:

Service Delivery Manager

Location:

Midrand, Gauteng

Duration:

6 months with option to extend

Job Description / Responsibilities:

A Software Developer plays a key role in the design, installation, testing and maintenance of software systems with the aim of generating efficiencies.

SCOPE OF WORK: DELIVERABLES, RESPONSIBILITIES AND ACTIVITIES

• Researching, designing, developing, implementing and managing software programs
• Testing and evaluating new programs
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Writing and implementing efficient code
• Working to analyze and identify bugs and implementing methods to fix them.
• Monitoring and analyzing the overall performance of internal systems and software builds.
• Efficiently responding to requests for assistance from the development team.
• Investigating and liaising with customers to gain information about the program’s overall function and ends user experience.
• Responsible for the writing of reports for presentation to Senior Developers and management.
• Testing developed software and programs to ensure the best functionality
• Maintaining and upgrading existing systems
• Working closely with other developers, UX designers, business and systems analysts
  

Background and experience required:

• Years of Experience
• Industry Experience

• Grade12/Matric
• BSc/BA in Computer Science, Engineering or a related field an advantage
• Information Technology, or other related fields6 months of experience in either a work experience program or an internship/apprenticeship
• Good understanding of basic coding languages
• Basic programming experience through an internship, apprenticeship, or through own projects
• Basic understanding of databases and how they work
• Proficient in the use of email systems and Microsoft Office software
• Able to quickly learn new software, programming languages, and technologies
• Excellent listening skills with the ability to follow instructions
• Great team working skills
• Outstanding attention to detail with great organizational skills
• Proven experience as a Software Developer, Software Engineer or similar role
• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Use off coding and scripting languages (inter alia Python, C++, Java, JavaScript, Bash, PowerShell) and frameworks/systems (e.g. Git)
• Ability to develop making use of PHP and HTML
• Ability to learn new languages and technologies

Must-have Skills (Mandatory Skills):

• Knowledge and interest in computer systems and the latest technologies
• The ability to learn new languages and technologies quickly
• An analytical mind
• Resourcefulness and troubleshooting aptitude
• The ability to communicate complex procedures to other colleagues
• Good communication skills – both written and verbal
• Attention to detail and a desire to probe further into data
• A natural curiosity
• The ability to work in a team and to be proactive around self-learning
• The ability to work under pressure and to tight deadlines
• Willingness to assist with additional tasks given to the team
• Excellent time management
• Be prepared to work irregular hours if required
  

Job Profile Name

Software Asset Manager

Job Title:

Asset Capturer

Department:

Asset Management

Job Summary:

The Asset Capturer is responsible for accurately cataloguing, tracking, and maintaining an organization's assets, including physical equipment, digital assets, and other valuable resources. They play a crucial role in ensuring proper asset management and accountability.

Key Responsibilities:

Asset Data Collection:

• • Physically inspect and identify all assets, including but not limited to computer hardware, software licenses, office furniture, machinery, and vehicles.
  • Record asset details, such as serial numbers, purchase dates, warranty information, and location. 
  • Verify and update asset information regularly to ensure accuracy

Asset Tracking and Monitoring:

• • Configure a system to track asset movement, transfers, and disposals.
  • Conduct regular audits to verify the physical presence of assets and investigate any discrepancies.
  • Monitor asset depreciation and update values accordingly for financial reporting.
    

Maintenance and Preservation:

• •  Ensure proper maintenance schedules for assets and track maintenance activities.
  • Implement procedures to prevent loss, damage, or theft of assets.
  • Maintain records of repairs and maintenance

Asset Disposal:

• • Coordinate the disposal or sale of assets that are no longer in use.
  • Ensure that disposal processes comply with regulatory and environmental requirements.

Data Management:

• • Maintain an organized database or asset management software to store and retrieve asset information.
  • Generate regular reports and summaries of asset status for management.

Qualifications:

• Bachelor's degree in business administration, finance, or a related field (or equivalent work experience).
• Proven experience in asset management or a related field. • Strong attention to detail and organizational skills.
• Proficiency in using asset management software and tools.
• Excellent communication skills.
• Knowledge of accounting and financial principles related to asset management.
• Ability to work independently and as part of a team.
• Familiarity with regulatory and compliance standards related to asset management.
  

Preferred Skills:

• Certification in asset management (e.g., CMMS, CAMP, ISO 55000). 
• Experience in implementing asset tracking technology and RFID systems.
• Knowledge of relevant industry-specific standards and best practices. 
• ITIL Principles, HAM, SAM
  

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Duration:

 6 Months (Renewable)

Profile:

In general, the Service Assurance Networking Specialist:

• Deciding and Initiating Action
• Applying Expertise and Technology
• Planning and Organizing
• Analyzing
  
• Learning and Researching 

Responsibilities: 

• To provide a high-level, high-quality service assurance role to Vodacom Business corporate clients, in the Client Services Operations Centre [CSOC]
• Support all technical aspects of a Converged Network infrastructure, including IP networking, WAN connectivity, Telco related problems, Router configurations, Firewalls, DNS, servers, ICP/IP, MPLS, QoS and GSM related products
• Manage and respond to all reported network events – internally and externally
• Reporting of all incidents to relevant parties/vendors.
• Liaising with Customers on all network’s events and fault resolutions
• Fault Management update on Siebel SRM; complete understanding of Incident/Problem/Change Management practices
• Cross collaboration with all levels within the Organization
• Must be willing to work 24/7 shifts

Required certification/skills:

• Must have technical / professional qualifications:
• A relevant IT diploma or B Degree in Information Technology Technical Engineering in Computer Science (essential)
• At least 3-5 years’ experience of which 2 years must be within a complex IP Routing and switching environment of which 1 year with service provider focus

OR

• Grade 12 and a valid CCNA and CCNP(Essential) Cisco certification essential – verified, SD WAN certifications essential.
• At least 3-5 years’ experience of which 3 years must be within a complex IP Routing and switching environment of which 2 years with service provider focus.

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Duration:

 6 Months (Renewable)

Essential Attributes:

• Relating and Networking
• Persuading and Influencing
• Deciding and Initiating Action
• Presenting and Communicating Information
• Analyzing
• Delivering Results and Meeting Customer Expectations
• Writing and Reporting
• Achieving Personal Work Goals and Objectives
  

Required Qualification/ skills: 

• Matric (Essential)
• A 3-year National Diploma or B degree in Information Technology or equivalent

or;

8 years minimum experience in the telecommunications industry of which 3 year in a Supervisory position

IT Support Engineer

January 2024

Contract duration:

12 Month

Location:

KZN

Company:

Logistics Firm

General:

Expectations:

1. Excellent telephone manner and written communication
2. Excellent attention to detail 
3. Ability to manage End User frustrations effectively, and exercise the patience needed to communicate to End Users who may often be unhappy (without face to face interaction)
4. Ability to follow predefined procedures and escalate timeously to the Support Manager where required 
5. Ability to meet deadlines and complete tasks within SLA timeframes 
6. Ability to use knowledge base resources to resolve problems 
7. Good attitude towards work and colleagues 
8. Consistent, prompt delivery of often common or repetitive tasks 
9. Punctuality when keeping appointments and awareness of written tone 
10. Own car and Valid Driver license essential.

Job Description:

1. Provide initial troubleshooting steps to diagnose common End User problems and apply necessary resolutions 
2. Work independently or part of a growing team 
3. Provide consistent accurate communication to peers and Customers alike 
4. Active Directory skills and good working knowledge with Group Policies 
5. Understanding of O365 and mail related technologies 
6. Troubleshooting and fault-finding skills with proven methodology - must be able to troubleshoot problems telephonically with minimal assistance 
7. Excellent Desktop operating system knowledge and troubleshooting 
8. Create new Incidents in the HelpDesk Ticket System daily, Troubleshoot, and show descriptive steps taken to resolve
9. Be abreast of technology changes and be able to motivate technology changes to the Client where necessary 
10. Good understanding of WAN and LAN infrastructure's 
11. Ability to form customer relationships remotely 
12. Ability to write accurate and descriptive fault reports when required 
13. Ability to provide support to multiple Customer environments which often involve an ever-changing IT landscape 
14. Be prepared to perform overtime work and after hours support if required 
15. Required to go on Standby 
16. Ability to Configure and manage Wi-fi AP’s
    

Added Advantages:

1. SAP 1st line support
2. Sound knowledge of T&A systems
3. AWS cloud practitioner certified.

Academic Requirements:

1. IT Diploma or equivalent degree
2. A+ & N+
3. 3-4 working experience in the industry

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Duration:

 6 Months (Renewable)

Profile:

The Specialist Transmission Assurance role is responsible for providing Transmission Service Assurance support for transport access domains, support operations for global EBU customers, perform 2nd line support for escalations from enterprise customer support team liaise with internal stakeholders and vendors to offer permanent solutions to recurring problems.

Responsibilities: 

• Perform assurance on the transmission network and standby duties.
• Assisting to resolve P1 to P4 failures by engaging with high level support and ATNE to correct these failures as they appear within specified timelines in core, edge & access domain Engage with support teams to correct hardware failures and alarms in the transport domain to ensure and improve network quality.
• Provide transmission assurance support to & from Field Force Outsource for Edge and Access infrastructure.
• Conduct Special investigations on high-impact network performance on cases reported internally.
• Handle escalations from Vodacom business Platinum customers, its partners and VB special projects.
• Escalate and follow up issues with NOC and relevant backend teams.
• Effectively communicate ticket status, service outages and escalate as per established customer support and escalation matrix.
• Ensure that all faults are fixed within the relevant SLA.
• Lead junior engineers on high escalated faults and drive to resolution in conjunction with other departments.
• To use reports from OSS platforms to identify issues and failures that need corrective action.
• Provide transmission assurance support to Operations, NMG & EBU Edge and Access infrastructure.
• To take ownership for TX Network Performance and to restoral P1 to P4 failures by correcting alarms
• Liaise with vendors and fibre providers for resolution of the network faults within the agreed timelines.
• Perform scheduled preventive maintenance for proactive support for global customers.
  

Required certification/skills:

• Matric (Essential)
• Minimum 3-year Degree/Diploma or in Engineering
• 3 - 5 years’ work experience in telecoms industry specific to Transmission Assurance (Maintenance) and Transmission Systems
• Expert knowledge & experience in the Microwave, Fiber, Router, Synchronisation and Switches technologies specific to Nokia, Huawei Infinera/Tellabs/Coriant, Nera, SIAE, Hughes, Radwin, 
• Symmetric, Nokia and application thereof
• TDM, ATM, PDH, SDH, C/W/DWDM, IP/MPLS, MEF, TX architecture, IP & TX Protocols knowledge and application
• IP experience in Layer 1 to 4 of OSI stack and Standards in IEEE, ITU, MEF, Optical, radio frequency
• Analytical thinker & solution oriented
• Radwin CPE and Hub Certified
• Nokia Certification
  

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Duration:

 6 Months (Renewable)

Profile:

In general, the Service Assurance Satellite Specialist:

• Understands how his or her specific technology fits in with the overall Service and Service Lifecycle
• Must be an effective communicator
• Knows how to ‘get things done
• Has knowledge of Vodacom and IT Infrastructure within his or her department to understand and analyse the data produced by the different monitoring systems 
  

Responsibilities: 

• Responsible for supporting Satellite services
• To provide a high-level, high-quality service to Vodacom Business corporate clients, in the Customer Services Operations Centre [CSOC]
• Reporting of all incidents to relevant parties
• Liaising with Client on all Hosting related events and fault resolutions
• Fault Management update on Siebel SRM
• Client update and follow up until incident closure: Complete understanding of ITIL practices
• Cross collaboration with all levels within the Organization
• Provide Support
• Reporting of all incidents to relevant parties
• Liaising with client on all network events and fault resolutions
• Fault Management update on Siebel SRM
• Client update and follow up until incident closure – complete understanding of Incident/Problem/Change Management (ITIL Processes)
• Cross Collaboration with all levels with the Organization.
  

Required certification/skills:

• The resources must have a minimum of 5years experience in the Internet Service Provider and/or Telecommunications industry.
• IT Diploma or Bachelor Degree: Information Technology, or
• Cisco Certified Network Administrator
• ITIL foundation certification (advantage but not a prerequisite) 
  

Cloud FinOps Specialist

January 2024

Contract duration:

3 months (extendable) 

Location:

Johannesburg

Company:

Telco

Roles and Responsibilities:

Cloud FinOps Specialist Services will comprise of the following objectives:

• Perform FinOps analytics to enhance decision making processes and improving products and services around Vodacom business cases, budgets, spend, cost savings and more.
• Producing real-time data to predict usage patterns, to use in making decisions for optimizing and being able to tell the data stories in the reporting to all levels of management and support.
• Investigate and understand the basis for every line item in the cloud infrastructure invoices and usage data
• Finding anomalies in usage patterns and giving quick feedback to course correct.
• Provide customised reporting and dashboards to internal stakeholders to provide a view on capacity trends, plans and actual costs vs budget and the drivers of the spend and peaks in usage.
• Ensure capacity / performance / availability requirements are optimised and cost justified
• Perform daily data analysis of our Cloud consumption across all Hyperscalers and all cloud technologies
• Identify Cost Optimisation Opportunities and inform the business and technical owners. Including but not limited to Rightsizing, Reservations, Savings Plans, Wastage Removal, technology upgrades.
• Use your understanding of public cloud cost and usage reports to identify opportunities to reduce spend.
• Work with CSP experts to further optimize cloud spend.
• Creating AI and ML capabilities, to assist in automating and less human interventions for managing of Cloud spend. By using cloud native technologies and applications as first option.
• Work with other FinOps/Finance teams to provide cost forecasting across the Cloud estate considering proposed/planned changes, new workloads planned to be cloud hosted in the future and comparing Cloud costs across Hyperscalers.
• Act as a conduit between finance and technical teams so an understanding of common financial terms is essential.
• Collaborate with the Vodacom Procurement (SCM) team and the Cloud Product owner to report on enterprise level commitments vs consumption and future consumption
• Work together with Vodacom Procurement and application owners to track consumption vs commitment across agreements purchased via Market Place
• Support software asset management teams and procurement to help identify software renewals or new software procurement that could use a cloud-based Market Place to achieve a lower price point and assist burn down enterprise level commitments.
• Provide technical advisory services to stakeholders on Vodacom CCoE processes, roadmap and cloud requirements
• Contribute to the cloud education program that includes user training, events, knowledge sharing, and capability building across the enterprise
• Continuous alignment with the Vodacom Product Owner, Engineering and Operations functions with the cyclical development of an iterative cloud road map to plan for ongoing changes to services\platforms as technologies emerge and new features are requested by users
• Keeps up to date with industry trends and can spot and translate how to use the latest services to improve cost / performance for the business stakeholders.
• Manage the FinOps application platform to ensure that the reports generated are up-to-date and accurate. Supports analytical, experimental, investigative and other fact-finding work in support of cost management.
  

Cloud Product Manager

January 2024

Contract duration:

12 months (extendable) 

Location:

Johannesburg

Company:

Telco

Roles and Responsibilities:

Cloud Product Management Services will comprise of the following objectives:

• Continue developing and managing the Cloud Centre of Excellence and liaise with its stakeholders to drive thought leadership, strategy and execution towards value realisation
• Evolve the cloud strategy aligned to the Vodacom Technology strategy and Cloud service providers (CSP) roadmaps
• Define and provide governance input for all cloud-related forums such as the Vodacom cloud steerco and cloud architecture reviews while working closely with stakeholders such as Vodacom Group Information Security, Legal, Privacy and wider Vodafone stakeholders.
• Evolve the cloud reference architecture, technical standards, service catalogue and value realization framework including the business cases related to cloud adoption projects in Vodacom and Vodacom Group OPCO’s
• Continuously develop the CCOE service portfolio and roadmap strategy in alignment with wider enterprise architecture roadmaps
• Provide input and recommendations for the FinOps function within the CCoE to support Vodacom IT Divisional cloud investment planning to maximise value creation and minimise time to value from cloud-related initiatives by providing input to Vodacom Capex and Opex budget guidelines to IT divisions in the annual budget cycle
• continuously monitor and tracking public cloud and spending across all applications.
• Assist with Vendor management focused on the strategic cloud service providers partners (working with SCM)
• Continuous input for the Vodacom FinOps, Engineering and Operations functions with the cyclical development of an iterative cloud road map to plan for ongoing changes to services\platforms as technologies emerge and new features are requested by user.

Key Deliverables:

• Participate and give guidance for the Vodacom Cloud adoption business case framework and Business cases for workload migration
• Input and engagement via the strategic partnerships team across all CSP-related initiatives
• Working closely with the Vodacom Cloud Architecture , Platforms and FinOps lead(s) to create and maintain:
• • Cloud reference architecture(s) for IT workloads
  • Cloud technology standards and reference designs
  • Cloud Service Catalogues and associated charging models where applicable.
  • Cloud Operations Management Framework
• Participate in the Vodacom Cloud Governance framework, including
• • Value Realisation framework and tracking
  • Cloud Architecture Review Board
  • Participate in Group policy reviews and updates and ensure local market strategies/capabilities are represented in group policy updates.
• Reporting
• Assist with Vodacom Cloud service provider partner management including
• • Operational reviews
  • Technical reviews
  • Product roadmap reviews
  • Enterprise support agreements
  • Enterprise term commitment and related discount value management

Data Warehouse Engineer

Hybrid

Contract duration:

6 months (renewable) 

Location:

Bryanston, Gauteng

Requirement:

We are seeking an experienced Senior Data Warehouse Engineer to join our team and take a leading role in the DDW (Data Warehouse) Replacement + Migration initiative on the Azure platform. As a Senior Data Warehouse Engineer, you will be responsible for designing, implementing, and managing the data warehouse infrastructure, as part of the replacement and migration process. Your expertise in data warehouse architecture, ETL (Extract, Transform, Load) processes, data modelling, and cube development will be crucial in ensuring a successful transition to Azure and optimizing data storage, integration, and reporting capabilities.

Job Description:

• Lead the design, implementation, and management of the data warehouse infrastructure for the DDW Replacement + Migration solution on Azure, adhering to best practices and ensuring scalability, performance, security, and data integrity.
• Collaborate with stakeholders, including business users and technical teams, to understand requirements and translate them into an effective data warehouse architecture.
• Design and develop ETL processes using Azure data integration services such as Azure Data Factory, Azure Databricks, or Azure Synapse Pipelines to extract, transform, and load data from various sources into the data warehouse.
• Utilize data modelling techniques and tools to design efficient data structures and schemas, including both tabular and multidimensional models for cube development.
• Implement and manage cubes using Azure Analysis Services or SQL Server Analysis Services to provide efficient data storage, aggregation, and query performance for reporting and analytics.
• Optimize SQL queries, data transformation logic, and cube processing to enhance data loading and query performance.
• Configure and manage Azure services such as Azure SQL Database, Azure Data Lake Storage, Azure Analysis Services, and Azure Synapse Analytics (formerly SQL Data Warehouse) to support the data warehouse infrastructure.
• Collaborate with security teams to ensure proper data access controls, encryption, and compliance with data privacy regulations.
• Monitor and troubleshoot data warehouse performance issues, identify bottlenecks, and optimize resource utilization.
• Collaborate with cross-functional teams to integrate data warehouse solutions with reporting and visualization tools such as Power BI to enable meaningful data insights and reporting capabilities.
• Stay updated with the latest Azure technologies, data warehouse best practices, and industry trends to drive continuous improvement and innovation in the data warehouse solution.

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
• Minimum of 7-10 years of experience in data warehouse development and management, with significant exposure to cube development.
• Expertise in designing and implementing data warehouse solutions on the Azure platform.
• Proficiency in Azure data integration services such as Azure Data Factory, Azure Databricks, or Azure Synapse Pipelines.
• Extensive experience with data modelling techniques and tools, including cube development using Azure Analysis Services or SQL Server Analysis Services.
• Strong SQL skills and experience with SQL-based databases.
• In-depth knowledge of Azure services such as Azure SQL Database, Azure Data Lake Storage, Azure Analysis Services, and Azure Synapse Analytics
• Familiarity with Power BI or other business intelligence tools for data visualization and reporting.
• Proven ability to optimize data loading, transformation, and query performance within a data warehouse environment.
• Solid understanding of data warehouse concepts, data integration methodologies, and ETL processes.
• Strong problem-solving and troubleshooting skills related to data warehouse performance and integration issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Azure certifications, such as Azure Data Engineer or Azure Solutions Architect, are highly desirable.
  

List of Tools:

• Azure Data Factory
• Azure Databricks
• Azure Synapse Pipelines
• Azure SQL Database
• Azure Data Lake Storage
• Azure Analysis Services
• SQL Server Analysis Services
• Power BI

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Technical Product Owner

Duration:

12 Months

Work Location:

Team is based in JHB and Cape Town - However open to location .

More about the Area & Team:

We are a diverse, dynamic, self-starting team made up out of mostly senior experts in our fields.

We collaborate internally and with external teams in order to deliver solutions for our customer's complex problems.

More about the project:

The team is responsible for making cross boarder collections by leveraging distributed ledger (Blockchain) and cloud-based (AWS) technologies.

The specific problems that will be addressed by this position involves building out Api’s and potentially getting involved with some UI (Angular) development as well.

At a later stage there will also be a component that involves maintaining and possibly extending smart contracts and integrations with web3, experience not required however beneficial.

Job Description / Responsibilities:

Ideally looking for someone with a product sense, product execution and analytics, leadership, technical know-how, blockchain knowledge and learnability. They need to be adaptable to change.

As a Product Owner, you will play a pivotal role in driving the development and success of IT products within the organization.

You will act as the bridge between business stakeholders and the development team, defining product features, prioritizing tasks, and ensuring that the IT products meet business objectives and user needs. Your expertise will be crucial in delivering high-quality, efficient, and user-friendly IT solutions.

Key Responsibilities:

Product Vision: Define and communicate the long-term vision and goals for IT products, aligning them with the organization's overall strategic objectives.

Stakeholder Engagement: Collaborate with business stakeholders, end-users, and cross-functional teams to gather requirements, understand their needs, and prioritize feature requests.

Product Backlog Management: Create, maintain, and prioritize the product backlog, ensuring it is well-organized and reflects the most valuable and urgent tasks.

User Story Development: Write clear and concise user stories, acceptance criteria, and other relevant documentation to guide the development team.

Release Planning: Collaborate with the development team to plan and prioritize product releases, taking into consideration resource constraints and business priorities.

Sprint Planning: Participate in sprint planning meetings, provide input on sprint goals, and help resolve any questions or issues raised by the development team.

Continuous Improvement: Continuously monitor and evaluate the performance of IT products, gather feedback, and make data-driven decisions to improve product quality and user satisfaction.

Risk Management: Identify and manage risks associated with product development, including technical challenges, resource constraints, and changes in business priorities.

Quality Assurance: Work closely with the QA team to ensure that the product meets quality standards and functional requirements.

Documentation: Maintain up-to-date product documentation, including user guides, release notes, and process flows.

Training and Support: Provide training and support to end-users and internal stakeholders to ensure they can effectively use and benefit from the IT products.

Market Research: Stay informed about industry trends, competitors, and emerging technologies to make informed product decisions.

This Product Owner role is critical for ensuring that IT products align with the organization's strategic goals and meet the needs of both business stakeholders and end-users. The successful candidate will have a blend of technical knowledge, project management skills, and a customer-centric mindset to drive the development of innovative and valuable IT solutions.

Background and experience required:

·    6+ years Transactional Banking Experience

·    6+ years financial industry experience

·    6+ Years Product Owner  experience

Must-have Skills (Mandatory Skills):

Qualifications:

·    Bachelor's degree in Computer Science, Information Technology, Business, or a related field (Master's degree preferred).

·    Proven experience as a Product Owner or similar role in IT product development.

·    Strong understanding of agile methodologies, such as Scrum and Kanban.

·    Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders.

·    Analytical mindset and the ability to make data-driven decisions.

·    Strong problem-solving skills and attention to detail.

·    Familiarity with project management tools and software development methodologies.

·    Knowledge of IT infrastructure, software development processes, and technology trends.

·    Agile or Scrum certification.

·    FX or digital asset knowledge.

·    Must have financial services experience.

Beneficial Skills (Desired Skills):

·    Blockchain (DLT) knowledge

·    FX or digital asset knowledge.

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Senior Change Manager

Duration:

6 to 12 months

Work Location:

Johannesburg

More about the Area & Team:

Compliance Change and Transformation

More about the project:

Problem to solve

Solution/Deliverable

Attractive Tech exposure

• Develop a change management strategy and plan for the specific project in alignment with the project implementation plan.
• Assessing all the stakeholders and defining the nature of sponsorship, involvement and communication that will be required.
• Identify, analyze, prepare risk mitigation tactics.
• Drive deliverables for the effective implementation of the change management framework and strategies.
• Develop communication strategy and approach.
• Develop, support and contribute towards training interventions.
• Support and engage leaders with change methodologies.
• Integrate change management activities into project plans.
• Manage stakeholders across the BU and within Group where appropriate.
• Define and measure success metrics and monitor change progress.
• Driving the change adoption for relevant stakeholders and end users

Job Description / Responsibilities:

• The facilitation of change management activities for projects so as to ensure minimum resistance or disruption to implementation and maximum commitment and buy-in to the benefits of the project/initiatives and the implementation plans
• To be accountable for creating and implementing change management strategies and plans that maximise employee adoption.
• To drive faster change implementation, increased strategic understanding and operational productivity.
• Providing strategic direction, tactical and operational implementation on Change management activities at an organizational transformation level and projects. 

Background and experience required:

Years of Experience

Industry Experience

• Experience in managing change in a large corporate business environment

Must-have Skills (Mandatory Skills):

Include minimum years of experience required per skill

• Preferred Education - B Degree & Hons in field of Human Sciences, Post-graduate Diploma in Business Administration
• Preferred Experience - 4 – 8 years in people change management domain in a project environment

Beneficial Skills (Desired Skills):

• Identify and define the individual changes required by the project.
• Create a change management strategy and implementing change management strategies.
• Create and manage the Change plan and communicate the change.
• Training analysis
• Create adoption and usage metric.
• Communicate clearly – written communication.

Have the Learning and Development skills.

Information Required

Information Supplied

Job Title:

Lead Solutions Analyst

Industry/Client:

Banking

Duration:

6 months contract

Work Location:

Johannesburg

Job Description:

• Solution/System Analyst required to Analyse the As-Is System and its interfaces
• Identify and engage with Interfacing systems in terms of solution design and documenting the processes.
• Translate elicited business requirements into user story format that is immediately usable for DevOps teams
• Providing the Development team with solution design documents and specifications (User Stories and Test Cases)
• Liaison between various Business and System Stakeholders.
• Work as part of a DevOps team, apply analysis & testing tools, frameworks, techniques and practices to elicit, define and organize business requirements into user stories.
• Following this analysis, work collaboratively within squads during design & delivery activity with a specific focus on testing.
• Support and coordinate production implementation and hyper care monitoring activities
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Company Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.

More about the BU Team:

SWIFT CBPR+ protocol implementation project which is an Industry project and has reputational implications for the bank in the international swift community as well as a requirement for Cloud AWS expertise.

How we stay relevant:

Is by working as part of a DevOps team, leverage specialist analysis & testing tools, frameworks, techniques and practice to elicit, define and organize business requirements. Translate & document business requirements into user stories & specifications (Full Stack, Cross System) detailing integration points, business & associated risk / opportunities to be realized. And following this analysis, work collaboratively within squads during design & delivery activity including assuming responsibility for manual application testing processes, frameworks & outcomes..

Requirements:

• Min 5 years Systems/ Solution Analyst experience
• Experience in working with multidisciplinary teams
• Experience in Agile Methodology & working embedded within an Agile team / teams (ability to Define and write detailed User Stories)
• Information Systems Analyst certification from Institute for the Certification of Computing Professionals (beneficial)
• Banking domain experience essential
• Expertise in Systems Design & Integration
• Testing Certification (beneficial)
• Process Mapping Techniques (data mapping)
• Presentation Skills
• Ability to write Java code (beneficial)
• Strong SQL Skills
• Strong knowledge of integration between systems (MQ, REST, SOAP, File)

Technical skills and experience required:

Experience in Agile Methodology & working embedded within an Agile team / teams (ability to Define and write detailed User Stories)

Strong knowledge of integration between systems (MQ, REST, SOAP, File)

Expertise in Systems Design & Integration

Testing Certification (beneficial)

Process Mapping Techniques (data mapping)

Presentation Skills

Ability to write Java code (beneficial)

Strong SQL Skills

Methodologies required (Mandatory Skills):

Min 5 years Systems/ Solution Analyst experience

Experience in working with multidisciplinary teams

Experience in Agile Methodology & working embedded within an Agile team / teams (ability to Define and write detailed User Stories)

Banking domain experience essential

Beneficial Skills (Desired Skills):

Information Systems Analyst certification from Institute for the Certification of Computing Professionals (beneficial)

Expertise in Systems Design & Integration

Testing Certification (beneficial)

Mandatory Skills:

Min 5 years Systems/ Solution Analyst experience Experience in working with multidisciplinary teams Experience in Agile Methodology & working embedded within an Agile team / teams (ability to Define and write detailed User Stories) Banking domain experience essential

Desired Skills:

Information Systems Analyst certification from Institute for the Certification of Computing Professionals (beneficial)

Expertise in Systems Design & Integration Testing Certification (beneficial)

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Azure Consultant

Industry/Client:

Banking Industry

Duration:

6 Months Contract

Work Location:

Johannesburg CBD – Hybrid

Job Description Summary:

• We are seeking an experienced Azure Consultant with expertise in Microsoft Intune to join our team. The ideal candidate will be responsible for providing consultation and solutions related to Azure cloud services and Intune, ensuring the effective management and security of devices and applications.
• We will be migrating all packages from SCCM to Intune.

Responsibilities:

• Collaborate with clients to understand their business requirements and provide expert advice on leveraging Azure and Intune for device management, application deployment, and security.
• Design, implement, and manage Azure and Intune solutions to meet specific organizational needs, including device provisioning, app deployment, and conditional access policies.
• Focus on creating packages in Intune
• Moving Workloads from SCCM to Intune
• Ensuring SCCM packages can either be transferred or re-created in Intune
• Assist in the migration of on-premises infrastructure and services to the Azure cloud, ensuring a seamless transition and minimal disruption.
• Provide technical expertise and guidance on implementing security measures and compliance standards within Azure and Intune environments.
• Willingness to operate long hours and overtime.
• Project driven with strict timelines

Preferred Education/Qualifications:

• Proven experience as an Azure Consultant with a focus on Microsoft Intune.
• Strong knowledge of Azure cloud services, including Azure Active Directory, Azure Security Center, and Azure Automation.
• Experience with planning, implementing, and managing Intune for device and application management.
• Familiarity with identity and access management concepts and integration with Azure AD and Intune.
• Excellent problem-solving skills and the ability to communicate technical solutions effectively to non-technical stakeholders.
• Demonstrated project management skills and the ability to work independently or as part of a team.
• Strong SCCM Skills

Preferred Certification:

• Microsoft Certified: Azure Solutions Architect Expert
• Microsoft Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Security, Compliance, and Identity Fundamentals
• Microsoft Certified: Intune and Microsoft 365 Mobility Fundamentals