INFORMATION REQUIRED | JOB DESCRIPTION INFORMATION |
Job Title: | Splunk & App Dynamics Engineer
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Location:
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Hybrid - Johannesburg
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Duration: | 12 Months
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Job Description:
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As a Splunk & App Dynamics Engineer, you will play a critical role in monitoring, analyzing, and
optimizing our clients' systems, applications, and infrastructure. You will leverage your expertise in
Splunk and App Dynamics to provide valuable insights, troubleshoot issues, and enhance the
performance and reliability of our clients' IT environments.
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Key Responsibilities:
| 1. Monitoring and Logging: - Configure, maintain and extend the capabilities of the Splunk and App Dynamics platforms to
collect, index, and analyze log and performance data.
- Create custom alerts, dashboards, and reports to proactively identify and address operational
issues.
2. Performance Optimization: - Work closely with application and infrastructure teams to ensure optimal performance and
resource utilization.
- Identify performance bottlenecks, inefficiencies, and areas for improvement, and implement
solutions.
3. Incident Response: - Collaborate with incident response teams to provide rapid and effective support during critical
incidents.
- Analyse logs and metrics to diagnose issues and provide actionable insights.
4. Automation: - Develop and maintain automation scripts and workflows for data collection, analysis, and
reporting.
- Implement and optimize alerting and notification processes to enhance incident response.
5. Documentation and Training: - Document configurations, best practices, and procedures for Splunk and App Dynamics.
- Train and mentor other team members in the effective use of these tools.
6. Integration: - Integrate Splunk and App Dynamics with other monitoring and analytics tools to create a
comprehensive solution.
- Collaborate with other engineering teams to ensure a seamless flow of information.
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Requirements:
| - Bachelor's degree in computer science, Information Technology, or a related field (or equivalent
work experience).
- A minimum of 5 years’ experience.
- Proven experience as a Splunk and App Dynamics Engineer or a similar role.
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Strong knowledge of Splunk and App Dynamics platforms, including configuration,
administration, and optimization.
- Proficiency in scripting and automation (e.g., Python, Shell, PowerShell).
- Understanding of IT infrastructure, systems, and applications.
- Excellent problem-solving skills and the ability to work effectively under pressure.
- Strong communication and collaboration skills to work with cross-functional teams.
- Relevant certifications (e.g., Splunk Certified Power User, Splunk Certified Admin, AppDynamics
Certified Administrator) are a plus.
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