Shift Incident Management

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Job Description

INFORMATION REQUIRED

JOB DESCRIPTION INFORMATION

Job Title:

Shift Incident Management  

Duration:

 6 Months (Renewable)

Essential Attributes:

  • Relating and Networking
  • Persuading and Influencing
  • Deciding and Initiating Action
  • Presenting and Communicating Information
  • Analyzing
  • Delivering Results and Meeting Customer Expectations
  • Writing and Reporting
  • Achieving Personal Work Goals and Objectives

Required Qualification/ skills: 

  • Matric (Essential)
  • A 3-year National Diploma or B degree in Information Technology or equivalent
  • or;

    8 years minimum experience in the telecommunications industry of which 3 year in a Supervisory position

 

Presentation skills
Communication skills
Analysis
Customer satisfaction
Networking and Influencing